Terms & Conditions
Last updated: 2026. These are general terms for a repair and retail business. Please have them reviewed before relying on them.
About these terms
These terms apply to repairs and accessory sales carried out by Mobile World Hawera, 184 High Street, Hawera 4610.
Quotes and approval
We assess your device and explain what the repair involves before any work begins. A quote is based on the fault we can identify at the time. If we find something further once the device is open, we will contact you and confirm the change with you before continuing.
Repairs
- Please back up your device before leaving it with us. We are not able to recover data that was not backed up.
- Some faults — liquid damage in particular — cannot be diagnosed fully until the device is opened, and are not always repairable.
- Opening a device may affect any remaining manufacturer warranty or water resistance.
- Parts availability varies by model, and some repairs may need a part ordered in.
Collection
We will let you know when your device is ready. Please bring your collection details with you.
Your consumer rights
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Website content
We keep the information on this website as accurate as we can, but stock, parts availability and repair times change. Please confirm details with us before relying on them.
Questions
Call +64 3 927 2313, message
+64 22 086 3000 on WhatsApp, or email
mobileworldhawera@